A transaction means an exchange which could be an exchange of information, feelings, likes and dislikes, etc. It can be a “Hello,” a “Smile” or an “Angry Expression”. Transactional Analysis Training helps in the analysis and correction of these transactions, which take place every moment within and between individuals and groups and can cause a breakdown of communication. It deals with readily observable behaviours, words, tone of voice, gestures, facial expression, body postures, etc. in doing so.

Transactional Analysis can be practiced in a variety of areas such as Individual growth, Counselling, psychotherapy, treatment of mental disorders, group therapy, team building, organizational development, business coaching, in teaching professions and management practices, to mention a few.