Problems are a part of life and the approach we adopt to solve them is what really makes the difference. In today’s competitive environment, at each and every position in the organization employees are exposed to situations where they need to solve problems and take decisions of varying degrees. The biggest challenge facing employees in today’s dynamic environment is the effective use of one’s individual resources in analyzing situations to make effective decisions.
The Problem Solving and Decision Making Training focuses on developing competencies for effective problem analysis and evaluation. This includes first accepting that there is a problem and identification of the root causes of the problem, generating and evaluating alternative solutions and making appropriate decisions as well as taking responsibility for the decisions made.