Organisations have certain accepted rules of behaviour upheld and enforced by policies as well as some unsaid norms of behaviour mandated by culture and enforced by group pressure. These let every person know the behaviour expected from him towards others and from others toward himself. The breach of this results in disapproval by other members of the team or organization.

We at The Yellow Spot, help our participants understand the globally acceptable etiquette which help them to enhance their persona by the way they communicate, groom themselves and conduct themselves with their seniors, peers, clients and subordinates at all times.